cp333's Privacy Policy

This Privacy Policy ("Policy") applies to the website cp333.cam operated by cp333 ("we", "us"). In this Policy we explain what information is collected about you when you use our platform, how that information is processed, with whom it may be shared, and what your rights are.

By using our platform, you are considered to have consented to the terms of this Privacy Policy. If you disagree with any part of this Policy, please stop using our platform and contact our support team.

cp333 takes the privacy of players in Bangladesh very seriously. We are committed to maintaining transparency in how we collect and process your personal information. This Policy is an integral part of our terms and conditions.

We collect information in various ways and for various purposes. The types of information collected are described in detail below:

2.1 Information You Provide Directly

Information you provide when you register on our platform or manage your account:

• Full name and username
• Email address
• Date of birth (for age verification — only persons aged 21 or older may register)
• Address details
• Password (stored in encrypted form)
• National ID or passport number (for identity verification)

2.2 Financial Information

Information collected to process transactions:

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history
• Transaction amounts and dates

Important: We never collect your mobile banking PIN, password, or OTP. Never share this information with anyone.

2.3 Automatically Collected Information

Information collected automatically while you use our platform:

• IP address and geographic location (at country level)
• Device type, operating system, and browser version
• Login and logout times
• Page visit history and click patterns
• Game play history and betting information
• Data collected through cookies and similar tracking technologies

2.4 Information Received from Third Parties

We may occasionally receive limited information from identity verification service providers and fraud prevention agencies. This information is used solely to ensure the security of your account.

We use the information we collect for the following purposes:

We will not use your personal information for any purpose other than those listed above. If the purpose changes, we will notify you in advance.

We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help make our platform work more effectively.

Types of Cookies

• Essential Cookies: Required to maintain your logged-in session and ensure security. Without these cookies the platform does not function properly.
• Analytical Cookies: Used to understand how users interact with the platform, which helps us improve our services.
• Preference Cookies: Store your language preference and other personalised settings.

You can disable cookies through your browser settings, though this may limit some functionality of the platform.

cp333 does not sell your personal information to third parties. However, we may share limited information with our approved partners in specific circumstances:

5.1 Service Providers

We use certain trusted third-party services that perform specific tasks on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure. These parties process information only for the defined purpose and are required to follow our instructions.

5.2 Legal Requirements

We may be required to disclose information to fulfil a legal obligation, in response to a lawful request from a government authority, or by court order. In such cases we will disclose only the minimum amount of information required by law.

5.3 Fraud Prevention

Information may be shared with regulatory bodies or security partners as needed to prevent fraud, money laundering, and other illegal activities.

5.4 Business Transfers

If any part of cp333's business operations is transferred or restructured, relevant user information may also be transferred. You will be notified in advance in such cases.

We apply industry-standard security measures to keep your personal information safe. Our security infrastructure is as follows:

• SSL/TLS Encryption: All communication between your browser and our servers is protected by high-grade SSL encryption.
• Data Encryption: Sensitive information such as passwords is stored using strong encryption algorithms.
• Access Controls: Only authorised staff can access user information, and only when necessary.
• Regular Security Audits: Regular security assessments are conducted to identify vulnerabilities in our systems.
• Two-Factor Authentication: Two-factor authentication is available to enhance account security.
• Secure Payments: All financial transactions are processed through secure encrypted channels.

Although we apply the highest security measures, no digital system is completely secure. We ask that you keep your account password strong and do not share it with anyone.

We do not retain your personal information beyond what is necessary. Retention periods are determined as follows:

• Account Information: For as long as your account is active and, after closure, for the period required to meet legal obligations.
• Transaction Information: Transaction records are retained for a set number of years in accordance with financial regulations.
• Log Information: Log data collected for security and technical purposes is retained for a limited period.
• Communication Records: Records of your interactions with customer support are retained to ensure service quality.

Once the required retention period has ended, we securely delete your information or anonymise it so that you can no longer be identified.

We believe you should have full control over your own information. Your relevant rights are described below:

• Right of Access: You have the right to know what information we have collected about you. Upon request, we will provide a copy.
• Right to Rectification: If your information is inaccurate or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may be limited where legal obligations apply.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Withdraw Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.
• Right to Opt Out of Marketing: If you no longer wish to receive promotional emails or communications, you may opt out at any time.

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.

cp333 is strictly a platform for adults (aged 21 or older). We do not knowingly collect information from minors.

Age verification is mandatory at registration. If we find that a person registered while under the age of 21, that account will be closed immediately and any information collected will be securely deleted.

If you become aware that a minor has opened an account on our platform, please let us know immediately.

We may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• Through a dedicated notice banner on the website
• By sending a notification to your registered email address
• By updating the "Last Updated" date at the top of this page

Continued use of our platform after an update means you are considered to have consented to the revised Policy. We therefore recommend reviewing this page regularly.

If you have any questions, comments, or complaints about this Privacy Policy, please get in touch with us. We will do our best to respond to every message as promptly as possible:

For more information, please also read our Terms and Conditions and Responsible Gaming pages.